Privacy Policy

1. Introduction

QanoonX ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at qanoonx.com.

2. Information We Collect

2.1 Information You Provide

• Account registration data: name, email address, password.
• Chat messages and legal queries you submit.
• Documents you upload for analysis.
• Payment information (processed securely by third-party providers).
• Communications with our support team.

2.2 Information Collected Automatically

• IP address and approximate location.
• Browser type and device information.
• Pages visited and features used.
• Session duration and referral URLs.

3. How We Use Your Information

• To provide, operate, and improve our services.
• To personalise your experience and remember your preferences.
• To process payments and manage your subscription.
• To send service-related notifications and updates.
• To respond to support requests.
• To comply with legal obligations.

4. Confidentiality of Legal Queries

We treat your legal queries and conversations with strict confidentiality. Your conversations are encrypted at rest and in transit. We do not sell, rent, or share your legal queries or documents with third parties for marketing or commercial purposes.

5. Data Security

We implement industry-standard security measures including end-to-end encryption, secure HTTPS transmission, and access controls. However, no method of electronic storage is 100% secure and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Free plan conversation history is retained for 7 days. Pro and Enterprise plans retain conversation history indefinitely unless you delete it.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and associated data.
• Export your conversation history.
• Opt out of marketing communications.

To exercise these rights, email us at privacy@qanoonx.com.

8. Cookies

We use essential cookies for authentication and session management, and optional analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use after changes become effective constitutes acceptance.

10. Contact

For privacy-related questions, contact us at privacy@qanoonx.com or visit our Contact page.